Self Service Help Centre

Lots of questions answered in the help centre, if you don’t find what you are looking for click ‘Submit a request’ on the top right on the help centre and send us a message. You can click the link below or just click help in the bottom corner of any page on the website and type your question.

Submit a Customer Service Request

If you can not find the answer then send us a message via our dedicated Customer Service System

Tonic Craft Kit Question?

Try out our kit FAQ which answers most common questions

Are you from the UK?

This is the USA website for customers in the USA. For UK Europe and other parts of the world customer service please go to the UK website by clicking the below link.

Contact Us By Phone

If you wish to call us please use the number below, But please note it will not always be possible to help with your query on the phone and we may need to pass a message onto the customer service team.

Tel: (+61)183576412